Here are 20 questions you can answer to help you plot where you now are with regard to being a great first-line supervisor. You are doing a self-assessment. If you want to validate your point of view or see how it might differ from others, you can have your boss and your staff complete this assessment for you as well. This information will provide benchmark data on what you may need to work on to become better.
| BEHAVIORS OF GREAT SUPERVISORS |
Never
1 |
Not
Much
2 |
Some-times
3 |
A Lot
4 |
Always
5 |
| 1. |
I understand, specifically, what the organization expects of me. |
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| 2. |
I meet each and every expectation the organization has for me. |
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| 3. |
I have a clear picture of what my employees expect from me. |
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| 4. |
I meet each and every need of my team members. |
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| 5. |
I recognize what our customers want from my team. |
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| 6. |
We meet the needs of our customers. |
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| 7. |
My behavior as seen by others is considered very ethical. |
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| 8. |
I pride myself as being honest in what I say and do. |
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| 9. |
Others would classify me as a hard worker. |
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| 10. |
With regard to work rules and work hours, I model the behavior expected of my staff. |
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| 11. |
It is clear to me and my team the direction we need to go to add value to the organization. |
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| 12. |
I give my team members freedom to solve problems and make decisions. |
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| 13. |
Obstacles are just challenges to me and I overcome them. |
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| 14. |
I treat all people with respect and dignity. |
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| 15. |
I am sensitive to the needs of others. |
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| 16. |
I am also learning new things related to what I do. |
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| 17. |
Our team constantly is looking for ways to improve and find a better way of doing things. |
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| 18. |
My instinct is to trust other people. |
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| 19. |
Others I deal with trust me. |
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| 20. |
Excellence is not a slogan, it is our constant target and goal |
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| TOTAL POINTS: |
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Now you can compare your answers and scores. The best score you could have is 100 points. The worst score would be 20 points. Where did you come out? Which of the 20 behaviors of a great supervisor received the best or highest scores. Which of the behaviors received the lowest scores? What do you plan to do to become even a better first-line supervisor in the future? Good luck! You can get there!