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What is the #1 reason people leave their jobs?

Answer: they do not feel appreciated. First-line supervisors in public and private organizations have a major impact on the morale of line workers, employee turnover and retention as well as work quality and the productivity of staff.

SuccessfulSupervisor, through its fee based training services and tool kits as well as free tips and assessment instruments, helps first-line supervisors create an employee and customer friendly place to work that hits or exceeds its goals.

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Times when training is needed

As a first-line supervisor, the organization expects you to train and develop your team and its members. The team needs to have the knowledge and skill to generate high quality work, meet the needs of the customer, solve problems, be productive, work smarter and not harder and so on. So when is training needed? We know of at least 12 different times -- summarized below. You can use these prompts to determine, by team member and for the team as a whole, what training may now be required.

1.	Start of employment.
2.	Transfer to a new job or assignment.
3.	Change in a policy, regulation or procedure.
4.	To reinforce previous teachings.
5.	Assignment of new duties or responsibilities.
6.	New knowledge or skill needed to do the job.
7.	Preparation for promotion or career development.
8.	To help overcome a performance deficiency.
9.	When mandated by law or requested by someone else.
10.	Changes in organization structure.
11.	To provide backup to another employee.
12.	To motivate and increase the level of worker interest.

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