What OTHERS are saying - Successful Supervisor

What is the #1 reason people leave their jobs?

Answer: they do not feel appreciated. First-line supervisors in public and private organizations have a major impact on the morale of line workers, employee turnover and retention as well as work quality and the productivity of staff.

SuccessfulSupervisor, through its fee based training services and tool kits as well as free tips and assessment instruments, helps first-line supervisors create an employee and customer friendly place to work that hits or exceeds its goals.

Greta Dunlap: Market Manager, Recreation and Parks

“Becoming a good first-line supervisor takes time. We learn skills on the job, from books, taking classes, but this is not necessarily something we learned getting our college degree. That is why the Supervisor Academy designed by Hughes Consulting is so valuable and important in developing the skills of first line supervisors. From developing staff, communicating, including listening skills, leadership traits to strive for, to motivating others... these are just some of the many skills learned through this training process. Hughes Consulting has a fun, easy method of learning and you come away with materials and skills you can use in all aspects of life.”

George Chavez: City Building Official

“I had an opportunity to send all of my first- line supervisors to the training facilitated by Rich Hughes. What a difference. Toolkits 1 through 5 have given them the essential tools that they need to operate with confidence as a supervisor on a day-to-day basis. Part of the training is to insure supervisors understand some of their current strengths and they are not being trained just because they need to be fixed. I look forward to continuing this training with Hughes Consulting”

Jack Merluzzo: Field Supervisor

“Commitment, dedication, understanding and motivation are just a few of the skills a first-line Supervisor must know and understand. In a time where it is "Do more with Less", these skills are very powerful tools. The Supervisor Academy enabled me to understand these skills in a much deeper capacity by interacting with other Supervisors who have the thirst for answers as I do. In addition to being very informative, the Academy, was fun and lively, making me eager to attend the next class.”

John McKenzie: Police Sergeant

“The Supervisor Academy training that the supervisors of the City of Beverly Hills received provided all of is with a solid foundation for doing our jobs in the most effective and efficient manner possible. In addition, Rich’s teaching methods and personality made the learning both fun and understandable. It is my opinion that the Successful Supervisor program will not only benefit our supervisors, but also the employees and the public that they serve.”