Workshops - Successful Supervisor

What is the #1 reason people leave their jobs?

Answer: they do not feel appreciated. First-line supervisors in public and private organizations have a major impact on the morale of line workers, employee turnover and retention as well as work quality and the productivity of staff.

SuccessfulSupervisor, through its fee based training services and tool kits as well as free tips and assessment instruments, helps first-line supervisors create an employee and customer friendly place to work that hits or exceeds its goals.

Hughes Consulting can conduct the full-range of training workshops for your first-line supervisors. The characteristics of these workshops as described by our clients include:

Fast paced with extensive involvement of participants in their own learning
Gives supervisors insights on their current strengths as well as improvement needs
Utilizes many different instructional approaches to keep learning interesting
Humorous and entertaining
Provides supervisors with practical and usable ideas and techniques

We also strongly believe that the learning day is not the same as a typical work day. Where logistics permit, each workshop is scheduled for a half-day so that maximum learning can take place.

We also seek to involve the boss of the supervisor in the learning process so she or he can re-enforce the training which takes place and individual action plans of participants are created and implemented. Our training focuses upon creating positive and effective supervisory behavior.

Topics Addressed

Tool Kit #1 EXPECTATIONS FOR YOU AS A FIRST-LINE SUPERVISOR

Tool Kit #2 CREATING A MOTIVATING CLIMATE FOR YOUR TEAM

Tool Kit #3 TRAINING AND DEVELOPING YOUR TEAM

Tool Kit #4 COMMUNICATING WITH YOUR TEAM

Tool Kit #5 YOUR STYLE TENDENCIES AS A TEAM SUPERVISOR?

Tool Kit #6 SETTING EXPECTATIONS AND MANAGING PERFORMANCE

Tool Kit #7 BUILDING A TOP PERFORMING TEAM

Tool Kit #8 MEETING THE NEEDS OF YOUR CUSTOMER

Tool Kit #9 CREATIVE THINKING AND PROBLEM-SOLVING

Tool Kit #10 RECRUITING AND SELECTING QUALITY STAFF

If you are interested in Hughes Consulting conducting several or all of these workshops, please contact us for pricing.